Return & Exchange Policy

We will gladly accept any unused, unwashed and undamaged merchandise with original packing and tags of your purchase for an exchange or a return.

  • You must notify us within 7 days of delivery by writing to zyvorastudios@gmail.com or by WhatsApp at 03210071114
  • We will gladly accept any unused item within 7 Days of purchase for a refund or an exchange.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded and standard delivery charges of Rs. 250 will be added when we ship the item back to you.
  • Return shipment charges will be paid by the customer
  • Refund requests will be processed within 7 working days after receiving the return products.
  • For more information about exchanges and returns, 

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

  1. Repack merchandise.
  2. You need to return the merchandise via courier to our address.